In the complex realm of business and leadership, where high-stakes decisions are routine, bias is an often-overlooked but highly influential factor. While critical thinking, emotional intelligence, and judgment are valued, executives who possess Bias Intelligence—an awareness of their most prominent cognitive and emotional biases, are in a better position to make sound decisions. Why? Because without understanding these biases, leaders’ risk having their thinking, emotions, a

The following is adapted from Mind Knots. Have you ever witnessed behavior that seemed to make no sense? This happened to an individual whom I was coaching. He was among a large group of invited guests attending a talk given by the CEO of a global company. Toward the end of the CEO’s talk, the individual spoke up inappropriately in reaction to a particular comment the CEO made. The room went silent. The CEO paused and responded to the challenge with grace and character, provi